Privacy Policy

Your privacy is important to us.

We don’t ask for your personal information unless we truly need it.

It is Time-Tracker's policy to respect your privacy regarding any information we may collect from you across our website, https://time-tracker.app.

How We Store & Process Data

All Time-Tracker's customer data is stored securely on our dedicated servers located in Europe. Server infrastructure & deployment procedures mean that our engineers do not have direct access to your data in the production database, nor to the product servers.

How Data Is Transmitted

Time-Tracker requires the use of secure protocols (SSL, TLS, SSH) to transmit your data between Time-Tracker servers and your client machine.

Who Is Behind Time-Tracker

When we say “we,” “us,” “our,” and “Time-Tracker” we are referring to 17GRAD OHG a partnership registered in Germany. When we say “you,” we are referring any user or other person who visits our Website.

We offer services through our website http://time-tracker.app. This privacy policy applies to this specific website, as well as any other services that post a link to this privacy policy, whether accessed via computer, mobile or other means.

Scope

This privacy policy is effective with respect to any personal data that we have collected about you, according to our terms of service.

Security

We take organizational and technological measures to protect your personal information from loss or theft as well as unauthorized access, disclosure, copying, use or modification. These measures are detailed on our security page. That said, you must be aware that no method of electronic transmission or storage is 100% secure. No one can guarantee the absolute security of your data.

Types of Data Collected

The data that Time-Tracker collects either itself or through third parties includes: Names, eMail addresses, Cookies and usage data.

Complete details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal data may be provided by the User, or, in case of usage data, collected automatically when using Time-Tracker.

Unless specified otherwise, all data requested by Time-Tracker is mandatory and failure to provide this Data may make it impossible for Time-Tracker to provide its services. In cases where Time-Tracker specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which personal data is mandatory are welcome to contact the Owner.

Any use of cookies – or of other tracking tools – by Time-Tracker or by the owners of third-party services used by Time-Tracker serves the purpose of providing the Service required by the user, in addition to any other purposes described in this document.

Users are responsible for any third-party personal data obtained, published or shared through Time-Tracker and confirm that they have the third party's consent to provide the data to the Owner.

Methods of Processing

The user must take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data.

The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the owner, in some cases, the data may be accessible to people involved with the operation of Time-Tracker and to data processors. A list of these parties may be requested at any time.

Legal Basis of Processing

We may process personal data relating to users if one of the following applies:

  • Consent has been provided for one or more specific purposes.
  • Provision of data is necessary for the performance of an agreement with the User and for any pre-contractual obligations.
  • Processing is necessary for compliance with a legal obligation.
  • Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the owner.
  • Processing is necessary for the purposes of the legitimate interests pursued by the owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Location of Data Storage

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention Time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed. Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

Links to Other Sites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot assume responsibility for their treatment of your personal information. This privacy policy only covers our website and privacy practices. This does not affect our obligations with regards to data processors as defined under GDPR.

Children’s Privacy

We do not knowingly collect or store personal information from children (visitors under the age of 13). If you believe your child has provided us with personal information, we invite you to contact us via privacy@time-tracker.app, and we will delete the data as quickly as possible.

Changes to Our Privacy Policy

At our discretion, we may change our privacy policy from time to time. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information. Our registered users will be notified of any changes to our privacy policy which we expect to have a significant impact.

Information We Collect

(a) Information you voluntarily provide to us: When you sign up, consult with our customer service team, send us an email or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include your name, email address, contact details and payment details. We collect only the personal information relevant to providing you with a service, and use your information only in the provision of this service. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services without this information. We will only retain personal information for as long as necessary to provide you with a service and you can withdraw your consent for us to store your data at any time.

(b) Information we collect automatically: We log general information about your browser whenever you visit our website or use Time-Tracker. This information may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit on our site, the time and date of your visit, and the time spent on each page.

Like most website operators, we collect this data to better understand how our visitors use our services, and how we may improve their experience of our website in future. We do not share specifics of this data publicly, but may disclose aggregated and anonymised versions of this information, for example in blog posts about usage trends.

(c) Information about your use of Time-Tracker: We may receive information about how and when you use Time-Tracker, store it in log files or other types of files associated with your account, and link it to other information we collect about you.

(d) Cookies: We use cookies to collect information about you and your activity across our site. A cookie is a small file that our website stores locally on your computer. Each time you visit our website we access this cookie to understand how you use our site and serve you content based on your preferences.

If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our website, with the understanding that we may be unable to provide you with some of your desired service without them. This policy covers only the use of cookies originating from our website.

We may transmit data to third-party services - for example, cloud service providers. These third parties have access to your personal information only to perform specific tasks on our behalf, and are obliged to not disclose or use it for any other purpose.

(e) Web Beacons: We use web beacons on our websites and in our emails. When we send emails to you, we may track behavior such as who opened the emails and who clicked the links. This allows us to measure the performance of our email campaigns and to improve our features for specific segments of members. To do this, we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details.

By giving us this information, you consent to this information being collected, used, disclosed, and stored by us, as described in our terms of service and in this privacy policy.

Mode & Location of Data Processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of Time-Tracker (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Our Third-Party Privacy Promise

We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users.

How You Can Control or Opt Out of Cookies

If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether, or to notify you when a website is trying to set or update a cookie. If you browse websites from multiple devices, you may need to update your settings on each individual device.

Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.

Questions & Concerns

If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message. You may also contact us by post at:

17GRAD OHG
Kastanienallee 10
10435, Berlin

Thanks you for using Time-Tracker.

Detailed Information on the Processing of Personal Data

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of Time-Tracker, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy PolicyOpt Out.

Displaying Content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of Time-Tracker and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Fonts (Google Inc.)

Google Fonts is a typeface visualization service provided by Google Inc. that allows Time-Tracker to incorporate content of this kind on its pages.

Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

YouTube Video Widget (Google Inc.)

YouTube is a video content visualization service provided by Google Inc. that allows Time-Tracker to incorporate content of this kind on its pages. Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

Interaction with Social Networks and Platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of Time-Tracker.
The interaction and information obtained through Time-Tracker are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

Facebook Like Button & Social Widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy.

LinkedIn Button & Social Widgets (LinkedIn Corporation)

The LinkedIn button and social widgets are services allowing interaction with the LinkedIn social network provided by LinkedIn Corporation.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy.

Google+ +1 Button & Social Widgets (Google Inc.)

The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy.

Twitter Tweet Button & SSocial Widgets (Twitter, Inc.)

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy.

YouTube Button & Social Widgets (Google Inc.)

The YouTube button and social widgets are services allowing interaction with the YouTube social network provided by Google Inc.

Personal Data collected: Usage Data.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

Managing Contacts & Sending Messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Mailgun (Mailgun, Inc.)

Mailgun is an email management and message sending service provided by Mailgun, Inc.

Personal Data collected: name, email address, usage data.

Place of processing: US – Privacy Policy.

Postmark App (Wildbit, LLC)

Postmark is an email management and message sending service provided by Wildbit, LLC.

Personal Data collected: name, email address, usage data.

Place of processing: US – Privacy Policy.

User Database Management

This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to Time-Tracker, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving Time-Tracker. Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on Time-Tracker.

Drift (Drift.com, Inc.)

Intercom is a User database management service provided by Intercom Inc. Intercom can also be used as a medium for communications, either through email, or through messages within Time-Tracker.

Personal Data collected: Cookies, email address, Usage Data and various types of Data as specified in the privacy policy of the service.

Place of processing: US – Privacy Policy.

The Rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Rights to Object to Processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to Exercise Your Rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Time-Tracker Terms of Service

1. Terms

By accessing the website at https://time-tracker.app, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. User License

Permission is granted to temporarily download one copy of the materials (information or software) on Time-Tracker's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on Time-Tracker's website;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or "mirror" the materials on any other server.
  • This license shall automatically terminate if you violate any of these restrictions and may be terminated by Time-Tracker at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

    3. Disclaimer

    1. The materials on Time-Tracker's website are provided on an 'as is' basis. Time-Tracker makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
    2. Further, Time-Tracker does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

    4. Limitations

    In no event shall Time-Tracker or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Time-Tracker's website, even if Time-Tracker or a Time-Tracker authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

    5. Accuracy of Materials

    The materials appearing on Time-Tracker's website could include technical, typographical, or photographic errors. Time-Tracker does not warrant that any of the materials on its website are accurate, complete or current. Time-Tracker may make changes to the materials contained on its website at any time. If specified so in your e-mail preferences, as a registered user of Time-Tracker you will get a notification e-mail to that.

    6. Links

    Time-Tracker has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Time-Tracker of the site. Use of any such linked website is at the user's own risk.

    7. Modifications

    Time-Tracker may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

    8. Governing Law

    These terms and conditions are governed by and construed in accordance with the laws of Germany and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.